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How much are the shipping costs?
How long does it take you to produce my order and ship it to me?
How to find your size (Full Product Size Charts)
What gift options are available?
Video message terms of service
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TRACKING AND DELIVERY
When should my order arrive?
How I can speed up the delivery of my order?
EXCHANGES AND RETURNS
Instructions for size exchanges or processing a return
How can I contact you?
Do you offer plus and large sizes?
CREATE YOUR OWN DESIGN
How can I make my own T-shirt/personalised item?
What different printing methods do you offer?
Will it be the same as it looks on my screen?
What size of images should I upload?
If I upload an image with a white background, will the background also print?
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MANAGE YOUR USER ACCOUNT
How I can change my email address and other information on my account, including my billing and delivery address?
How do I create a user account on Tostadora?
I already have a user account, but I don't have a store yet. How do I make one?
I have forgotten my password. How can I recover it?
How can I delete my user account?
How can I create my own free online store?
Can I really make money with this? How much can I make?
Become an affiliate and earn 10% on sales
Is it going to cost me anything to have my own store and sell my products online?
Where can I manage my selected and uploaded designs, as well as my items for sale?
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What kind of content is prohibited on my Tostadora designs/graphics/images?
Do I retain my copyright once I upload my designs?
What happens to images/designs that infringe upon Copyright?
Can I use copyrighted images on Tostadora?
Intellectual Property Policy
MANAGE YOUR STORE
What changes can the other users make to the items in my store?
Why do my products not show in the 'search' bar?
Order the items in your shop
How to personalise your personal store?
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TIPS FOR SELLING
How I can increase visits to my store?
How should I price my T-shirts and other items?
Why is it necessary to tag and categorise my designs?
What is shop_trk in the links to your store and why is it important?
How can I get my store to show up on Google?
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What are the royalties / gross margin?
What are the different states of your royalties?
How do I get my royalties and how often?
How exactly are my copyright payments calculated?
What happens if I don't meet the minimum?
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