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To Buy
HOW TO BUY
13
How much are the shipping costs?
When should my order arrive?
Sizes Men's, Women's, Children's and Baby
What gift options do you offer and how do they work?
Terms of the video message service of Tostadora.com
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ORDER TRACKING AND DELIVERY
2
When will I receive my order?
How can I speed up my order?
RETURNS AND EXCHANGES
3
Instructions for size exchanges or processing a return
How Can I Contact You?
Do you have larger sizes?
CREATE YOUR OWN DESIGN
9
How can I create my own custom T-shirt/item?
If I upload an image with a background, will the background also be printed?
Volume discounts for personalisation
Will it look the same as on my screen?
What size do I need to upload the images at?
View all 9
USER ACCOUNT MANAGEMENT
5
How Can I Change My Email, Billing Address, Delivery Address, and Other Details?
How Do I Create a User Account on LaTostadora?
I already have a user account, but I don't have a shop yet. How do I create one?
I've forgotten my password. How can I recover it?
How Can I Delete My User Account?
To Sell
FIRST STEPS
7
How can I create my own online shop for free?
Can I really make money with this? How much can I make?
Become an affiliate and earn 10% on sales
Is it going to cost me anything to have my own store and sell my products online?
If I don't live in Spain, can I still open a shop?
View all 7
UPLOAD DESIGNS
6
What kind of content is prohibited on my Tostadora designs/graphics/images?
Do I retain my copyright once I upload my designs?
What happens to images/designs that infringe upon Copyright?
Can I use copyrighted images on Tostadora?
Intellectual Property Policy
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MANAGE YOUR SHOP
3
What changes can the other users make to the items in my store?
Why don't my products appear in the ‘Search’ section?
Terms of Use Personal Shops
TIPS FOR SELLING
4
How I can increase visits to my store?
What prices should I set for my T-shirts and other items?
Why am I interested in being in the Search Engine zone?
How I can use Facebook, Twitter and other websites to promote my T-shirts and designs?
ROYALTIES (Payments)
10
What are the royalties / gross margin?
What are the different states of your royalties?
How do I get my royalties and how often?
How exactly are my copyright payments calculated?
What happens if I don't meet the minimum?
View all 10
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