Once your order is printed and delivered to the agency, we will send you an email with the expected delivery date.

You can check the status of your order at any time by entering the order number and the contact email you provided during the purchase process. If you don't remember it, check the confirmation email we sent you.

CHECK THE STATUS OF YOUR ORDER HERE

The different order statuses are:

• NEW ORDER : Order successfully registered in our system. Awaiting entry into the printing process. 
• IN PRINTING QUEUE : We are already preparing your order.
• ENVELOPED : Your order is ready, pending delivery to the carrier.
• SENT TO WORKSHOP : Your order is on its way to the carrier
• SHIPPED : Your order has left LaTostadora. Here's the estimated delivery time from this point forward.
• AWAITING TELEPHONE CONFIRMATION : We need to confirm a detail of your order with you before producing it.
• CANCELLED : The order has been cancelled. 
• SHIPPED AND RETURNED : We shipped your order, but it was returned to us by the carrier. Please contact us to request a new delivery.

Note:  At LaTostadora, we do everything possible to ensure your orders arrive within the estimated timeframe. Unfortunately, we cannot guarantee 100% delivery, as once your order is in the hands of the carrier, we have no control over any potential delays.

ATTENTION: There are no deliveries on Saturdays and public holidays.

For any questions, you can contact us here .